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Copyright © International Chamber of Commerce (ICC). All rights reserved. ( Source of the document: ICC Digital Library )
15.1 The Franchisee shall conduct the Business in full compliance with the System and the Manual, the terms of which shall be deemed incorporated and shall form part of this Contract, as well as in any supplemental notices or amendments thereto.
15.2 The Franchisee shall comply with the Franchisor’s requirements regarding the public image of the franchise network.
15.3 The Franchisee shall continuously operate the Business upon such days and between such hours as the Franchisor shall specify.
In certain jurisdictions too strict requirements imposed by the Franchisor may qualify the franchisee as an employee.
15.4 The Franchisee shall maintain a sufficient number of personnel, suitably qualified to operate the Business in compliance with the System and the Franchisor’s instructions as set forth in the Manual and to meet all likely demands of its customers.
Some franchise systems require that the franchisee’s employees wear a specific uniform and/or comply with the franchisor’s proprietary dress code.
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15.5 The Franchisee shall pay all taxes, fees, invoices and other debts in a timely and correct manner and shall obtain and maintain all necessary permits and authorizations for operating the Business.
15.6 The Franchisee shall grant the Franchisor and its duly authorized representatives full access to the Franchisee’s Premises, during working days and reasonable business hours, for the purpose of ascertaining the Franchisee’s compliance with the terms of the Contract and with the Franchisor’s quality control standards.
The franchisor should not use the rights granted to him under Article 15.6 in a way which may affect the franchisee’s rights to conduct its activities as an independent business operator.