21.1 The Franchisor shall supply the Franchisee with its Products and/or shall, where applicable, procure that Products to be supplied by third parties selected by the Franchisor be delivered to the Franchisee, in accordance with the terms and conditions of this Contract.

21.2 Any supply of Products by the Franchisor shall be governed by the Franchisor’s general conditions of sales contained in Annex 7, as they may be amended from time to time by the Franchisor and/or any supply of suppliers selected by the Franchisor shall be governed by such suppliers’ general conditions of sales, if any, as they may be amended from time to time by the said suppliers. In case of conflict between this Contract and the Franchisor’s general conditions of sale, the provisions of this Contract will prevail.

This solution implies that many substantial issues regarding the supply of the products to the franchisee (such as payment conditions, terms of delivery, liability for defects, limitations of liability, etc.) will be contained in the general conditions of sale, which must therefore be drafted with the greatest attention and must be harmonized with the franchise agreement. Annex 7 contains a list of the main issues normally dealt with in general conditions of sale.