All the role-plays in this book are fictitious as are all characters and companies in dispute.

Any resemblance to real persons or companies is purely coincidental.

Hot & Spicy BBQ

A producer of barbecues for the retail market brings a substantial damages claim against a supplier of parts, who in turn claims that no contract existed. Nonetheless, there may be opportunities for future business.

Big Games v TroVrai

A computer games producer needs to renegotiate the terms of a contract for software provision, while the software producer makes demands for unpaid royalties. The two CEOs have enjoyed friendly relations in the past but now their companies’ contract is in danger of being terminated.

Joint Venture Adventure

Two companies develop a new cosmetics product — the one providing the research and the know-how, the other the cash. When a contracted milestone is not met, one exercises its right to buy-out, which the other disputes.

Distribution of Hair Care in the UK

A distributor’s marketing of hair-care products is not what the producer bargained for and sales are below agreed targets. This mediation presents an opportunity for them to reassess their business together.

WTL v BTL

A small IT services provider brings a claim against a large multinational for payment of services provided. The multinational argues that no contract existed, as the IT provider fell victim to a fraud.

Cape Wine Industries v Kenyan Spirits

Two retailers complain to their distributor that a second consignment of wine is of inferior quality. The distributor brings the complaint up with the winemaker. Both parties see the responsibility lying with the other party.

Top Pipings Ltd. v SuperDrilling Ltd.

A supplier of industrial piping to the oil-drilling industry is forced to recall a particular product because of quality certification problems. One of its buyers claims damages but the supplier argues that the buyer overreacted.

A Problem with Carpets and Shawls

A dispute about the quality of imported goods leads to a tense personal situation between two business partners and friends, while the goods are stuck in storage and outstanding bills are unpaid.

A Sticky Printing Problem

A consignment of books is found to be unsellable due to melted glue ruining the slipcase. The publisher turns to an alternative printer and claims for damages against the first printer, who disputes the facts and amounts.

Softender v Mogul

A large company is found to have failed to purchase adequate software licences and now faces penalties. The legal situation is unclear, as the discoverer of the fault may or may not have violated data protection laws.

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Parallel Imports

Luxury watches are being sold in the same market, at two different prices by two different companies. One brings a claim against the other for trademark infringement. As the legal situation is unclear, the competitors agree to mediate.

Special Chemistry

A large multinational in the chemical industry wins a claim for an infringement of intellectual property rights brought against a smaller research-driven business. Instead of making an award on damages, the judge sends the parties into mediation.

The Spacenook Saga

Two students discuss a revolutionary app worth millions if developed. One of them later turns the idea into a successful business. The other makes a claim for fair compensation. The dispute has been mediated once, and now a second time.

Five E and JLH

A luxury hotel is refurbished to energy-saving standards. The hotel chain and the contractor face a dispute that involves claims for unpaid invoices, a wedding cake, spare parts for the hotel escalators and lifts and an erupted volcano.

The Palm Leaf Shopping Mall

Work is behind schedule on a public building project due to a faulty cooling system, and delivery of essential parts is delayed by international trade sanctions. Late completion of the project is not an option, but can the commissioner and the construction company agree to resolve this together?

A Fine Mess

A public authority and a contractor dispute who is at fault for delays in contract performance. Time is running out: the city plaza needs to be finished in time for the upcoming World Capital of Culture year.

The Beachfront Condominiums

A diverse group of owners and investors have bought apartments in a new development. They raise several quality issues and seek redress in a large number of separate arbitrations. Before these take place, they agree to send one representative to mediation with the property developer.

Tribute to Bablo’s Lizard

An artist claims compensation and recognition for a significant work of art. The company which holds the work argues that the artist does not possess the intellectual and physical property rights.

Wheels of Fortune

A restorer of antique cars and an auctioneer have been working successfully together for years, until a query about the authenticity of a gearbox leads them to question their partnership.

Dispute for Goals

An aging star footballer brings a claim for unpaid salary against his present club. The club would like to terminate the player’s contract, but cannot afford the sums demanded.

Chris v Kim

The relationship between two former university friends and long-standing business partners has turned sour. Now they have to work out how to go their separate ways while protecting the value of their businesses.