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AGREED! Negotiation/mediation in the 21st century
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AGREED! Negotiation/mediation in the 21st century
Foreword
By Thomas J. Stipanowich
Introduction
Part I: UNDERSTANDING CONFLICTS
Part II: OVERCOMING THE OBSTACLES TO NEGOTIATION/MEDIATION
Part III: PREPARING FOR THE NEGOTIATION/MEDIATION
Part IV: COMMUNICATING IN NEGOTIATION/MEDIATION
Part V: RESOLVING PROBLEMS
Part VI: MEDIATION
Part VII: INTERNATIONAL/INTERCULTURAL NEGOTIATION/MEDIATION
Essential Bibliography
Acknowledgments
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