THE FIRST HURDLE - TO UNDERSTAND EXCLUSIONS OR RIDERS IN CARGO POLICIES
To respond to Hatem's opinions on cargo insurance, for bankers to understand the exclusions or riders in cargo policies, we would say that the ocean of knowledge and experience in cargo insurance is as big as that of transport, multimodal and maritime charter party transports included.
From our experience in providing cargo insurance trainings to bankers, there are three solid hurdles to clear.
From our view, it may not help just to study all the different endorsements, riders, attachments, or whatever names you like to call these special exclusions common in cargo policies, particularly for commodity trades, as pointed out by Hatem.
THE SECOND HURDLE - THE CORNERSTONE CONCEPTS
For a document checker, to understand cargo insurance really well, to the extend that he can determine discrepancies speedily, accurately, and authoritatively, he must ALSO know the basic conrerstone concepts in cargo insurance, which one cannot imagine just by applying simple common sense.
These cornerston concepts are quite profund and have been created from long experience over all these years. They may look strange to some if not all of us but they have deep down reasons for their existance and they have earned the respect of all practitioners, just like the UCP 500 which all of us are familiar with here.
THE THIRD HURDLE - THE JARGONS AND THEIR IMPLICATIONS ON PROPER CARGO HANDLING
The third hurdle is to understand the jargons used in cargo insurance policies, such as "general average", "sue and labour" and the like. Of course you know the meaning of each word in isolation but when the two words that you know are combined together to make one jargon, you simnply don't know what it really means.
It is crucial to be able to understand the real meanings and their implications on proper shipment handling procedures.
A sad thing is that when the claims are made, they are often rejected because the cargoes are not handled in such a way as to match those implied procedures as strictly required by the underwriters, and so the claims are refused.
We see many such claims failures. The traders pay for the cargo insurance premiums and yet they do not get any protection from the cargo policies just because the ways they handle the cargoes are against the cargo insurance requirements.
These are more serious than DC discrepancies in the cargo policies. DC Discrepancies may be waived but not these strict cargo insurance requirements in cargo handling.
THE FOURTH HURDLE - TO MAKE SUCCESSFUL CLAIMS
Although a banker needs not be concerned about successful claims, yet this fourth hurdle does affect the bankers' customers.
To master successful claims is even more difficult because you have to fight with the claim manager in the insurance company. Unless you know all the tricks and traps in the exclusion clauses, jargons and the cornerstone concepts, you may not be able to find a reason to convince him to pay your claims.
COMMERCIAL DECISIONS
Why then some of us do get paid sometimes? This is not because your cargo handling is compliant. There is one approach insurance companies use to settle their claims. That is what they call "commercial decisions" - to value you as their good and loyal customers and to keep you there so that they may continue to earn more of your premiums.
Sometimes they do so under pressure exerted by the sales and marketing team.
THERE IS ALWAYS A SOLUTION - IF YOU ARE DETERMINED TO HAVE IT
Having said that, there is always a solution to any problem. The problem is whether you would give yourself the chance. If you are determined to do it, you always have the time and the recourses. If you don't want to do it, you always have a thousand excuses not to do so.
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[edited 11/1/01 6:04:29 PM]