He is co-author (with Orna Rabinovich-Einy) of the recently published Digital Justice: Technology and the Internet of Disputes. In April 2017, he was awarded the American Bar Association Section of Dispute Resolution’s D’Alemberte-Raven Award, the Section’s highest honor and one which recognizes outstanding service in dispute resolution.

Professor Katsh was one of the founders of the field of online dispute resolution (ODR). Along with Janet Rifkin, he conducted the eBay Pilot Project in 1999 that led to eBay’s current system that handles over sixty million disputes each year. With Professor Rifkin, he wrote Online Dispute Resolution: Resolving Conflicts in Cyberspace (2001), the first book about ODR. Since then, he has published numerous articles about ODR and co-edited Online Dispute Resolution: Theory and Practice. The frequently mentioned metaphor of technology as a “Fourth Party” was first proposed in Katsh and Rifkin’s Online Dispute Resolution (2001).

Professor Katsh is a graduate of the Yale Law School and was one of the first legal scholars to recognize the impact new information technologies would have on law. He served as principal online dispute resolution consultant for the Office of Government Information Services (OGIS), a federal agency mandated to provide mediation in Freedom of Information Act disputes. He has been Visiting Professor of Law and Cyberspace at Brandeis University and was the Fulbright Distinguished Chair in the Humanities and Social Sciences at the University of Haifa Faculty of Law in 2010-2011. In 2014-2015, he was an Affiliate Researcher at Harvard University’s Berkman Klein Center for Internet and Society. He was principal dispute resolution advisor to SquareTrade.com and is Chairman of the Board of Advisors of Modria.com.