Graham is a UK lawyer/mediator who has, since 2001, helped pioneer the development of ODR. Graham co-founded the UK's first ODR service, We Can Settle, in 2000, and the online mediation service The Mediation Room. Graham has conducted ODR pilots for PayPal, the UK Courts, the Law Council of Australia and other organisations.

Graham has been an expert advisor on ODR to court services in the UK and in Canada, to the EU and the Council of Europe.

Graham is a member of the ODR Advisory Group a ppointed by the UK Civil Justice Council. The Report by Lord Justice Briggs into the structure of the court system recommended the proposal in the CJC Report for an online court. Graham is also a member of the Civil Justice Council's ADR Working Group.

In 2014, he was invited to advise in meeting a Committee of the Council of Europe on the impact of ODR on human rights In February 2016, he was invited to be an advisor to an EU funded research project led by the Faculty of Law at Salamanca University in Spain to consider the role of online mediation in cross-border disputes.

Graham is Head of the European Advisory Board to Modria Inc (www.modria.com).

Graham was a member of the EU funded EMCOD project which has developed an online tool for the measurement of justice through ODR. He is currently helping develop ODR standards for the International Mediation Institute. Graham hosted the 5th International Forum on ODR in Liverpool at the University of Liverpool in 2007.

Graham runs a training course in ODR (www.ODRTraining.com) and has delivered training for the Milan Chamber of Arbitration and for the UK Ministry of Justice. He was the founder of LAWTEL the online legal information update service now owned and operated by ThomsonReuters.