Joyce is the Executive Director of the Florida Justice Technology Center (FJTC), a statewide technology support center she helped create with the access to justice community of Florida. FJTC partners with legal aid organizations, the courts, the clerk’s offices, pro bono efforts, law schools, and others to increase access to justice through the innovative use of technology. FJTC receives financial support through a grant from the Florida Bar Foundation, with funding that originated with The Florida Bar. FJTC currently maintains three statewide websites; FloridaLawHelp.org, FlAdvocate.org, and FloridaProbono.org. FJTC is also managing the implementation of a small triage pilot project to explore the feasibility of a large scale statewide triage system in Florida. The Triage Pilot is narrow in focus but includes a range of referral recipient organizations and integration with court case management systems via the clerk’s office which allows for tracking end users from first touch through final resolution.

Prior to her work with FJTC, Joyce was an independent IT consultant working at the intersection of access to justice and technology. Joyce also spent eight years with the Legal Services Corporation co-founding the TIG program and is a 2009 recipient of the Innovations in Equal Justice Award presented jointly by the ABA/NLADA. Joyce has a graduate degree in Public Administration from American University and is PMP Certified by the Project Management Institute.