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Paris, France, 12 & 13 June 2017
Online Dispute Resolution ('ODR') refers to the use of technology to support the settlement of disputes. Platforms appeared two decades ago offering a plethora of online processes for different types of disputes. ODR has grown exponentially and offers unique features for handling millions of disputes annually and has the potential to significantly increase access to justice across all legal jurisdictions.
Registration & breakfast
Promoting the use of ICTs in the face of injustice, violence, discrimination and denial of human rights
Why are certain courts living the ODR revolution and what will it take to get the courts and the legal profession to engage?
Corporate in-house legal process innovation to default ODR policies and practices
Government and public-sector platforms in civil conflicts
Consumer and civil disputes: do the existing systems offer means of free access to justice or access at low-cost?
Technology used by dispute resolution organisations
Ethics and ODR systems design
Artificial intelligence and expert systems in ODR, predictive justice, data collection and analysis, data protection, privacy, cyber security
Governing the field of ODR, standards, practices
Online dispute resolution platforms, providers and mechanisms
Challenges facing ODR and future application of ODR
A discussion of three new books on ODR
Lightening rounds on evolution or revolution and pilot projects in ODR
Ethan Katsh and Mirèze Philippe